What's New
See what we've been building. New features, improvements, and fixes shipped to Alert24.
March 2026
Live Call Routing & IVR
Provision phone numbers with IVR menus for on-call routing and voicemail. Acknowledge incidents directly via phone DTMF keypress.
Change Tracking Notifications
Send change event notifications to Slack, Teams, Discord, Google Chat, Telegram, Mattermost, Webex, and webhooks.
Public Postmortems
Publish post-incident reviews to public status pages and automatically notify subscribers.
Multi-Channel Incident Acknowledgment
Acknowledge incidents via email link, SMS reply, or phone DTMF keypress with no login required.
Status Page Component Groups
Organize status page components into nested, collapsible groups with auto-calculated status and drag-and-drop reordering.
Status Page Embed Widgets
Embed system status on your site using badge, banner, or floating bubble widgets with auto-update support.
15 Global Monitoring Locations
Monitoring network expanded to 15 cities across 6 continents with the addition of Toronto, Pune, Seoul, and Johannesburg.
Statuspage.io-Compatible API
Drop-in compatible public JSON API for easy migration from Atlassian Statuspage.
Sign in with Microsoft
Microsoft OAuth sign-in alongside existing Google OAuth and password authentication.
AI-Generated Postmortems
Generate postmortem drafts from incident timeline data using AI via Cloudflare AI Gateway. Review, edit, and publish in minutes.
Incident Workflows
Automate actions on incident events — page teams, update status pages, assign roles, and suppress paging for provider outages.
Incident Roles Auto-Assignment
Automatically assign the Incident Commander from the on-call schedule when incidents are created.
Webhook Auto-Detection
Paste a webhook URL from any of 168+ tools and Alert24 auto-detects the source — no configuration needed.
Annual Billing
Save 2 months with annual plans — $180/unit/year instead of $216.
Promo Code Support
Apply promotional discounts at checkout.
PWA Install Prompt
Install prompt now only shows on mobile devices. Push notification setup triggers after install.
Escalation Policy Webhooks
Fixed validation that blocked webhook targets in escalation policies.
SLA Timeline on Status Pages
Fixed 404s and 500s on public status page SLA metrics.
Google Chat Webhooks
Added Google Chat format for escalation step notifications.
Escalation Step Editor
Revamped with target type dropdown, step names, and webhook format selection.
February 2026
Per-Status-Page Service Configuration
Configure services independently for each status page instead of global settings.
Server Agent Configuration Builder
Visual builder for server agent configuration files.
Service Impact Rules for Server Agents
Link server agents to services with configurable degraded and down thresholds.
Organization Management
Rename, delete, and switch organizations with an improved UI.
Onboarding Wizard
Better monitor creation flow with auto-populated names and a provider catalog selector.
On-Call Schedule Creation
Fixed schedule creation failure caused by a missing database column.
Onboarding Wizard Loop
Fixed the wizard looping back to the start after completion.
Dark Mode Dashboard
Fixed dashboard widgets using hardcoded light-mode colors.
January 2026
Organization Migration Tool
Selective item import with Move or Copy mode between organizations.
Configurable Heartbeat Thresholds
Set custom degraded and down thresholds for missed heartbeats.
Dashboard Refresh
Removed redundant widgets and clarified card layouts for better readability.
Search Aliases
Added aliases for status page providers — e.g., "AWS" now finds "Amazon Web Services."
Monitoring Check Updates
Fixed 500 error when updating monitoring checks.
Service Dropdown
Fixed incorrect organization context in the service dropdown.
December 2025
Status Page Activity Logging
Full activity log for incident lifecycle events on status pages.
Predefined Incident Roles
Added Operations Lead, Scribe, and Subject Matter Expert roles out of the box.
Check for Updates
Added an update checker to the user menu so you always know when new features land.
Bundle Size Reduction
Removed unused dependencies and loaded the provider catalog at runtime for faster page loads.
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