Is Basecone down right now?
No — Basecone is up. All systems operational as of Aug 19, 10:43 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Tagging may be slower
minorJul 30, 2026 · resolved Jul 30
The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document being tagged or if a request was denied a 500 error message for the user.
Tagging of documents is slow
minorJul 14, 2026 · resolved Jul 14
A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.
Login problems on the webportal Basecone
noneJul 11, 2026 · resolved Jul 11
There was an outtage in the login service; some people may have experienced 500 errors when they tried to login. The cause was a malfunction of the load balancer this has been corrected.
Issue loading Basecone
minorApr 28, 2026 · resolved Apr 28
This incident has been resolved.
Twinfield connections issues
majorApr 8, 2026 · resolved Apr 9
The fix has been rolled out and synchronization with Twinfield should resume normally. Afterwards you are able to book again. If you do receive an error please wait until the administration is synchronized again.
Get alerted when Basecone goes down
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Basecone status — frequently asked questions
Is Basecone down right now?
No — Basecone is up. All systems operational as of Aug 19, 10:43 PM UTC.
What is Basecone's current status?
Basecone: All Systems Operational. Alert24 checks Basecone's status page continuously and can notify you the moment it changes.
How do I get alerted when Basecone goes down?
Alert24 monitors Basecone and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
