Is Kore.ai Inc down right now?
No — Kore.ai Inc is up. All systems operational as of Oct 18, 1:16 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Agent Platform - Service Degradation on US SaaS Region
majorOct 15, 2026 · resolved Oct 15
The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient password retry errors and failed initialization of workflow and code tools within Agent V1 workspaces has been identified and remediated. All services on agent-platform.kore.ai are operating normally. We apologize for any inconvenience caused and appreciate your patience
Resolved: US Central - Voice calls were not routing to queues
noneOct 13, 2026 · resolved Oct 13
This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Central Azure production environment. This issue impacted agent transfer functionality where the calls were not consistently being routed to the appropriate queue. Some calls also experienced connection or audio issues. The issue has been resolved with utmost priority adound 13-OCT-2026 23:29 IST [13:59 EDT], and voice call routing is operating normally. We apologize for the disruption and appreciate your patience.
Experiencing an outage on our UAE Instance with XO10 and XO11
majorOct 12, 2026 · resolved Oct 12
This incident has been resolved.
UAE Region Service Disruption with XO10 Platform on 12th October 2026, 10AM GST
majorOct 12, 2026 · resolved Oct 12
This is to notify you that our UAE service experienced a disruption on 12 October 2026 from 10:00 AM to 10:25 AM GST with XO10 Platform. The disruption has been resolved, and the service is operating normally. We apologize for the inconvenience caused.
All regions - Possible intermittent issues with Kore app and OpenAI integrations.
minorOct 5, 2026 · resolved Oct 5
OpenAI has mitigated the issue affecting ChatGPT conversations and is monitoring recovery. We do not see any further errors being reported by OpenAI for this issue.
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Kore.ai Inc status — frequently asked questions
Is Kore.ai Inc down right now?
No — Kore.ai Inc is up. All systems operational as of Oct 18, 1:16 AM UTC.
What is Kore.ai Inc's current status?
Kore.ai Inc: All Systems Operational. Alert24 checks Kore.ai Inc's status page continuously and can notify you the moment it changes.
How do I get alerted when Kore.ai Inc goes down?
Alert24 monitors Kore.ai Inc and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.