Is Moveworks down right now?
Yes — Moveworks is reporting a minor incident as of Aug 19, 9:39 PM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Custom AI Assistant Logo Reverting to Moveworks Default (Microsoft Teams)
minorAug 19, 2026
We're investigating an active issue where end users in Microsoft Teams are seeing the default Moveworks logo instead of their organization's custom bot logo, despite a custom icon being set in the app manifest. This appears to affect the bots published via the Teams App Store (store auth) rather than a single tenant. Logging out/back in or clearing the Teams cache resolves it for some users. Our engineering team is actively investigating and we will share more details as they become available.
Permissions ingestion failing for Unily
majorJun 23, 2026 · resolved Aug 12
This incident has been resolved.
Issue Affecting Approval Requests
minorAug 11, 2026 · resolved Aug 12
This incident has been resolved.
Documentation site is down
noneAug 10, 2026 · resolved Aug 10
This incident has been resolved.
SharePoint Online Knowledge ingestion Authentication Issues
majorAug 10, 2026
We have identified authentication failures affecting SharePoint Online integrations that use Microsoft App Store authentication, following Microsoft’s deprecation of the legacy ACS authentication method. As a result, legacy SharePoint knowledge ingestion will fail for affected customers. As an immediate workaround, please follow the SharePoint Online Azure App Registration guide. https://docs.moveworks.com/service-management/access-requirements/knowledge-base-systems/sharepoint-online-access-requirements-new-1#1-configure-azure-app-registration Engineering is working on a JWT-based update for Microsoft App Store authentication. We will share additional updates as they become available.
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Moveworks status — frequently asked questions
Is Moveworks down right now?
Yes — Moveworks is reporting a minor incident as of Aug 19, 9:39 PM UTC.
What is Moveworks's current status?
Moveworks: Partially Degraded Service. Alert24 checks Moveworks's status page continuously and can notify you the moment it changes.
How do I get alerted when Moveworks goes down?
Alert24 monitors Moveworks and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
