Current Status
All Systems Operational
Components
Recent Incidents
Gurobi Instant Cloud Partial Outage
majorJun 12, 2026 · resolved Jun 12
Following a scale down event on our cloud services clusters, some machines were terminated. The containers that were running on these machines did not restart properly, causing a temporary service disruption. Deploying fresh containers of our micro-services solved the issue. Our logs indicates that the issue started progressively at 19:45 UTC on June 12 2026, and the systems fully recovered at 21:30 UTC. We sincerely apologize for any inconvenience this may have caused, and we have since reviewed and improved our scaling policies to prevent this type of issue from occurring again.
Web Services DNS issue
noneFeb 6, 2026 · resolved Feb 7
The DNS resolution issues affecting gurobi.com, portal.gurobi.com, and the license servers have now been fully resolved. All major public DNS resolvers (Google, Cloudflare, AWS, ISP resolvers) are returning valid responses again, and services are operating normally. A subset of users may continue to see issues if their local DNS resolvers maintain stale cache entries, but these will clear automatically. Thank you for your patience while we investigated and resolved the issue.
AWS Operational Issue US-EAST-1 (N. Virginia)
majorOct 20, 2025 · resolved Oct 20
This incident has been resolved.
Login issues on Portal
criticalSep 27, 2024 · resolved Sep 27
The login issue on our User Portal (portal.gurobi.com) has been resolved. You should now be able to access the User Portal without any issues. Thank you for your patience!
Issue with some Gurobi public services
majorAug 19, 2024 · resolved Aug 19
This incident has been resolved.
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