Is Piano Software down right now?
No — Piano Software is up. All systems operational as of Aug 19, 10:33 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
[Piano Audience] SSL Certificate Errors Affecting Insight Access
minorAug 15, 2026 · resolved Aug 15
This incident has been resolved.
[Piano Subscriptions] Reports issue (all regions)
minorAug 5, 2026 · resolved Aug 5
This incident has been resolved.
[Piano Subscriptions] Publisher Dashboard Data Gap (AP region)
minorJul 24, 2026 · resolved Jul 28
The data gap affecting the Subscription Log has now been fully resolved, and all recent purchases in the AP region are correctly reflected in the report. Combined with the earlier fix to Subscription Insights, both affected areas of the Publisher Dashboard have been restored to normal. This incident is now resolved. Thank you for your patience while we completed the data regeneration.
[Identity Management] Login Failures
minorJul 27, 2026 · resolved Jul 27
RCA for the incident can be found at [**this link**](https://rca.piano.io/wp-content/uploads/2026/07/2026-07-27-RCA-Identity-Management-login-issues.pdf).
[Piano Audience] User Profiles Update Backend Processing Delays
minorJul 20, 2026 · resolved Jul 24
The incident has been resolved after monitoring for more than 24 hours. We are seeing the processing of the data in real-time
Get alerted when Piano Software goes down
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Piano Software status — frequently asked questions
Is Piano Software down right now?
No — Piano Software is up. All systems operational as of Aug 19, 10:33 PM UTC.
What is Piano Software's current status?
Piano Software: All Systems Operational. Alert24 checks Piano Software's status page continuously and can notify you the moment it changes.
How do I get alerted when Piano Software goes down?
Alert24 monitors Piano Software and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
