Supermetrics Status Page

Jun 3, 2026 · resolved Jun 4

After monitoring the situation and confirming the fix on Shopify's end, we're happy to report this issue is now resolved. If you're still experiencing any problems, please do not hesitate to reach out to our Support team. Thank you for your patience, and we apologize for any inconvenience this may have caused.

Apr 17, 2026 · resolved Jun 2

While we are still working with X to resolve some known issues, the X Ads connector is stable enough to consider this resolved. If you are affected by the known issues - such as demographic segments or reach fields not working- please watch our known issues guide: https://docs.supermetrics.com/docs/x-ads-twitter-field-changes-april-29-2026. We will post updates to the article as these issues are resolved. If you are still experiencing discrepant data, especially with data around late March/early April, please reach out to our support team. Thank you for your patience throughout this disruption.

May 21, 2026 · resolved May 22

Following a 24-hour monitoring period, we're no longer seeing any issues with The Trade Desk connector, and the previously reported errors are no longer occurring. We're considering this incident fully resolved. If you're still experiencing any related issues, please don't hesitate to reach out to our Support team. Thank you for your patience as we worked to resolve this disruption.

May 20, 2026 · resolved May 21

Following 24 hours of close monitoring, we're seeing a consistently high success rate and no further occurrences of the issue. We're considering this incident fully resolved. If you're still experiencing any related problems, please don't hesitate to reach out to our Support team - we're happy to help. Thank you for your patience throughout this disruption.

May 20, 2026 · resolved May 20

LinkedIn has resolved the issue on their end, and we have noted system metrics have returned to normal. This issue is now resolved.