Is Tray.ai down right now?
No — Tray.ai is up. All systems operational as of Aug 19, 10:40 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Billing and Usage Temporarily Unavailable
noneAug 10, 2026 · resolved Aug 10
Due to a degradation of application performance, the Billing and Usage page was temporarily unavailable for all regions between approximately 11:00 UTC and 19:00 UTC. Billing and usage has been restored to normal functionality. We apologize for any inconvenience this may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
Issues Logging into Tray Application
majorJul 16, 2026 · resolved Jul 16
This incident has been resolved and login is now working as expected. Thank you for your patience. If you have any further questions, please feel free to reach out to support@tray.ai.
Degraded Application Performance
minorJul 13, 2026 · resolved Jul 13
On July 13, 2026, from 15:20 to 19:36 UTC, Gmail authentications within the US region may have encountered token refresh retries that eventually succeeded. The impact was isolated to two customers and we have reached out to those customers. If you did not receive a message related to this incident, your organization should not have been affected. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
Scheduled Trigger Degraded Performance
majorJul 2, 2026 · resolved Jul 2
This incident has now been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
Degraded Application Performance - Project Versions
minorJun 18, 2026 · resolved Jun 18
This incident has been resolved.
Get alerted when Tray.ai goes down
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Tray.ai status — frequently asked questions
Is Tray.ai down right now?
No — Tray.ai is up. All systems operational as of Aug 19, 10:40 PM UTC.
What is Tray.ai's current status?
Tray.ai: All Systems Operational. Alert24 checks Tray.ai's status page continuously and can notify you the moment it changes.
How do I get alerted when Tray.ai goes down?
Alert24 monitors Tray.ai and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
