Is Workato Americas down right now?
No — Workato Americas is up. All systems operational as of Oct 18, 1:16 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Errors in AI by Workato Analyze text action
minorOct 16, 2026 · resolved Oct 16
Starting at approximately 09:00 AM UTC on October 13, 2026, following an update to the underlying AI model, some recipes using the Analyze text action in the AI by Workato connector may have failed with the error "Unable to analyse the document provided." The updated model follows prompt instructions more strictly, and in some cases returned responses in a structure the action did not expect. We have released an update to the Analyze text action that handles these responses correctly. This update is available on an opt-in basis and is not enabled by default. Because the updated model is also stricter about what a prompt asks for, the instructions in affected recipes may need to be reviewed and adjusted to return the expected results once the update is enabled. If your recipes are affected, please contact Workato Support (https://support.workato.com) or your assigned CSM. We can enable the update for your affected recipes and help review your prompts. Failed jobs may be repeated after these changes.
Issues with AI by Workato
minorOct 14, 2026 · resolved Oct 14
This issue is now considered resolved. A fix has been deployed for the Analyze image action in the AI by Workato connector. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Workato Performance Degradation
minorOct 8, 2026 · resolved Oct 8
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Elevated errors in SQL Transformations
minorOct 7, 2026 · resolved Oct 7
After further monitoring, this issue is now considered resolved. Customers should no longer encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Errors in Databricks connector for Azure-hosted accounts
minorSep 30, 2026 · resolved Sep 30
Our team has implemented a fix and this issue is now considered resolved. Customers that experienced job failures may repeat jobs if needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Get alerted when Workato Americas goes down
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Workato Americas status — frequently asked questions
Is Workato Americas down right now?
No — Workato Americas is up. All systems operational as of Oct 18, 1:16 AM UTC.
What is Workato Americas's current status?
Workato Americas: All Systems Operational. Alert24 checks Workato Americas's status page continuously and can notify you the moment it changes.
How do I get alerted when Workato Americas goes down?
Alert24 monitors Workato Americas and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.