Current Status

All Systems Operational

View imgix status page ↗

Components

Rendering Infrastructure

Operational

Content Delivery Network

Operational

Google Cloud Storage

Operational

Web Administration Tools

Operational

Auckland (AKL)

Operational

s3-ap-northeast-1

Operational

Google Cloud DNS

Operational

API Service

Operational

Brisbane (BNE)

Operational

s3-ap-northeast-2

Operational

Sandbox

Operational

Hong Kong (HKG)

Operational

s3-ap-southeast-1

Operational

Osaka (ITM)

Operational

s3-ap-southeast-2

Operational

Melbourne (MEL)

Operational

s3-ca-central-1

Operational

Tokyo (NRT)

Operational

s3-eu-central-1

Operational

Perth (PER)

Operational

Recent Incidents

Increased errors for new render requests (Rendering & Legacy video APIs)

major

Jun 4, 2026 · resolved Jun 4

This incident has been resolved.

Issues with Imgix web tools

major

Apr 16, 2026 · resolved Apr 16

This incident has been resolved.

Asset Manager errors when uploading to an Azure Source

minor

Feb 3, 2026 · resolved Feb 3

This incident has been resolved.

Investigating errors with plan upgrades through the dashboard.

minor

Jan 26, 2026 · resolved Jan 27

This incident has been resolved.

Uploading errors in Asset Manager

minor

Jan 12, 2026 · resolved Jan 12

# Summary Between 2026-01-09 21:26 UTC and 2026-01-12 14:18 UTC, some asset uploads returned an upload failure error in Asset Manager despite the uploads completing successfully. Additionally, legacy video customers experienced transcoding delays as a result of the incident. # What Went Wrong A production misconfiguration caused a validation step in the Asset Manager pipeline to fail. As a result: * The legacy video encoding process did not initiate for uploaded videos * Assets did not appear in Asset Manager because they failed validation While affected assets were still available at the origin and accessible via the Rendering and Video APIs, they did not appear in the Asset Manager UI and were not available through the legacy Long-Form Video API. # What we will do to prevent this in the future We have done the following things: 1. Added more alerting and patched logging gaps to catch the issue sooner 2. Fix a flaw in our build system that allowed a two-step deploy to get out of sync

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