Current Status

All Systems Operational

View Tuff Shed status page ↗

Components

Salesforce Platform

Operational

tuffshed.com

Operational

Business Objects (BOBJ)

Operational

Email (Outlook/Webmail)

Operational

Jira

Operational

888tuffshed.com / Service Connect

Operational

SharePoint

Operational

Salesforce CRM

Operational

Tableau

Operational

Confluence

Operational

CPQ

Operational

Teams

Operational

Installer Schedule Board

Operational

IT Support Portal

Operational

Office 365

Operational

Order Management

Operational

JD Edwards

Operational

Document Services

Operational

Field Services

Operational

KBMax (Product Configurator)

Operational

Recent Incidents

IM-468 BOBJ Statement of Ops Not Completing

minor

Jun 9, 2026 · resolved Jun 11

We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, please enter a support ticket.

IM-467 Home Depot Builder Helper Issues

minor

Jun 8, 2026 · resolved Jun 9

The issue related to builder helper not downloading on the Home Depot side has been resolved. Thanks again for your patience.

IM-463 JDE Intermittent Connectivity Issues

major

May 21, 2026 · resolved Jun 9

The issue has been resolved.

IM-426 Pricing is incorrect when reloading a configuration from a email link

critical

Sep 19, 2025 · resolved Jun 9

This incident has been resolved.

IM-456 Service Connect Payment Issue

major

Mar 18, 2026 · resolved Jun 3

This incident has been resolved.

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