Clari Status Page

Aug 17, 2026

The problem appears to have been a one-time event with Salesforce. We continue to monitor for any recurrence and are actively engaged with Salesforce support to understand what happened and how to avoid further occurrences. We will leave this record in "monitoring" state until we have a satisfactory understanding about the incident but do not expect to make further updates.

Aug 5, 2026 · resolved Aug 5

At approximately 2026-08-05 00:02 UTC, a subset of organizations experienced errors when attempting to access the Clari application. Affected users saw the message: "Something went wrong with loading application resources." Our engineering team identified a regression introduced in a recent deployment and issued a hotfix. Systems returned to normal operations at 2026-08-05 13:30 UTC . No customer data was at risk at any point during this incident.

Jul 27, 2026 · resolved Jul 27

At approximately 2026-07-27 13:15 UTC some users experienced long page load times and errors when trying to use the Clari application. The engineering team was able to determine that a problem with scaling some of our cloud-based services was the source of the problem and deployed a fix to restore system performance. Systems returned to normal operations as of 2026-07-27 15:30 UTC and no customer data was at risk during the outage.

Jul 13, 2026 · resolved Jul 15

Starting at approximately 2026-07-13 06:30 UTC, a change in Zoom's platform affected the ability of Clari Copilot's Zoom web recorder to join and record meetings. As a result, some customers were unable to record Zoom meetings in Copilot during the impacted period. This issue impacted only Zoom web-based recording; other recorder platforms were not affected. Meetings scheduled for recording during this period may not have been recorded. Upon identifying the issue, the Clari engineering team worked closely with Zoom to investigate the change, determine its impact, and implement the necessary mitigations. Zoom web recorder joins have returned to normal operation, and we confirmed full recovery by approximately 2026-07-15 11:08 UTC. We are continuing to work with Zoom to better understand the change and to strengthen our integration so that similar platform changes can be handled more gracefully in the future.

Jun 22, 2026 · resolved Jun 24

Beginning around 08:23 UTC on 2026-06-22 some Clari Copilot customers experienced failures across Zoom, Google Meet, and Microsoft Teams that prevented calls from being recorded. The errors were traced back to the Copilot maintenance on 2026-06-20 and configuration changes that were not fully applied. The Clari Engineering team remediated the issue by applying the configuration changes and validating the changes. Call recording functionality was restored at approximately 18:40 UTC 2026-06-22. We continued to monitor the system for the next 24 hours to ensure that there were no further issues before resolving the incident.

Is Clari down right now?

No — Clari is up. All systems operational as of Aug 19, 10:43 PM UTC.

What is Clari's current status?

Clari: All Systems Operational. Alert24 checks Clari's status page continuously and can notify you the moment it changes.

How do I get alerted when Clari goes down?

Alert24 monitors Clari and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.