Current Status

All Systems Operational

View Hotjar status page ↗

Components

insights.hotjar.com

Operational

Site scripts (tracking code)

Operational

Website (www.hotjar.com)

Operational

Ingestion

Operational

Recent Incidents

Missing VOC Responses

none

Jun 10, 2026 · resolved Jun 10

We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.

Potential login issues to Hotjar

none

Jan 27, 2026 · resolved Jan 28

This incident has been resolved.

Surveys not opening in Hotjar application

minor

Jan 20, 2026 · resolved Jan 20

This incident has been resolved.

Heatmaps: Issues Generating New Screenshots

minor

Nov 14, 2025 · resolved Nov 17

This incident is resolved, and Heatmaps are working as normal.

Hotjar.com Down

none

Sep 19, 2025 · resolved Sep 19

Our website, Hotjar.com was briefly inaccessible, but service has been restored. Thanks for bearing with us, and we apologize for any inconvenience caused.

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