Current Status
All Systems Operational
Components
Recent Incidents
Guide Targeting and Conversational AI Guide Editor Disruption
noneJun 4, 2026 · resolved Jun 4
Between June 3, 2026 and June 4, 2026, some customers experienced two related issues affecting in-app guides on the Pendo platform (pendo.io environment): Guide Targeting Disruption: Guides that used negated, nested segment rules ("Segment is not equal to...") were incorrectly evaluated due to a segment flag processing bug. Affected guides may have failed to display to intended audiences during this window. Conversational AI Guide Editor Unavailable: The Conversational AI interface within the guide editor ("Edit in Pendo") was inaccessible.
Salesforce Integration Degradation Continues
minorMay 28, 2026 · resolved May 29
This incident has been resolved.
Pendo Academy Currently Inaccessible
criticalMay 29, 2026 · resolved May 29
This incident has been resolved and Pendo Academy should be accessible across all regions now.
Agent Analytics Data Processing Delay – EU Region Only
minorMay 28, 2026 · resolved May 29
This issue is now formally resolved.
Salesforce Integration Degraded
minorMay 27, 2026 · resolved May 27
This incident has been resolved.
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