Current Status
Partially Degraded Service
Components
Recent Incidents
Prod18 - URL intermittently unavailable
noneJun 19, 2026 · resolved Jun 19
Hi Team , We would like to inform you that the intermittent issue affecting URL accessibility has now been resolved, and services are operating as expected. If you have any further questions or require additional assistance, please do not hesitate to reach out to Sprinklr Support. We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience, support, and understanding throughout the incident.
Hotline Services Maintenance
maintenanceJun 18, 2026 · resolved Jun 18
This incident has been resolved.
Investigating – TikTok Workflow Disruption (India Region Only)
minorJun 17, 2026
We are currently investigating a temporary disruption impacting TikTok-related workflows for customers whose TikTok accounts are associated with the India region. Our team is actively working with TikTok to better understand the underlying change and evaluate potential mitigation options. At this time, the impact appears to be limited to the India region only. Customers in other regions are not affected. We will continue to provide updates as more information becomes available and as our investigation progresses
Voice Service Disruption
minorJun 15, 2026 · resolved Jun 15
The issue affecting voice services has been resolved, and services are now operating normally. Our engineering team has completed remediation efforts and continues to monitor the platform to ensure ongoing stability and performance. We apologize for any inconvenience and thank you for your patience.
Breakage in Facebook workflows due to a recent Meta update
minorJun 5, 2026 · resolved Jun 15
The issue has been resolved, and workflows involving Facebook dark post comments will now work as expected going forward. If you have any questions or need further assistance, please reach out to Sprinklr Support. Thank you for your understanding and continued partnership.
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