Sprinklr Status Page

Jul 29, 2026 · resolved Aug 6

Resolved We have received confirmation from our channel partner that the issue has been resolved, and Direct Messages (DMs) should now resume flowing into Sprinklr as expected. Historical Message Recovery Following the resolution, Sprinklr will automatically recover messages missed during the disruption by retrieving up to the most recent 20 messages per conversation. Please note that in high-volume conversations, messages older than the most recent 20 may not be recovered. We recommend reviewing TikTok directly if you believe additional messages may have been affected. If you continue to experience issues or have any questions, please contact tickets@sprinklr.com.

Aug 1, 2026 · resolved Aug 1

Hi all, Our monitoring systems proactively identified intermittent 503 Service Temporarily Unavailable responses affecting a subset of requests on prod21. The issue was promptly investigated by our engineering team, and mitigation measures were implemented to restore normal service. The environment has remained stable following the fix, and we continue to monitor the platform to ensure ongoing reliability. No further impact is currently observed.

Mar 1, 2026 · resolved Jul 16

This incident has been resolved.

Jul 16, 2026 · resolved Jul 16

The issue has been resolved. Microsoft Azure confirmed that the service degradation was caused by an issue impacting Azure OpenAI Services. Following service recovery on Azure, Copilot services have been fully restored and are operating normally. The Engineering team has validated the recovery and will continue to monitor the platform to ensure ongoing stability.

Jul 7, 2026 · resolved Jul 14

Hi Team, The Instagram API rate limit issue has been resolved, and services have returned to normal operation. Instagram Grabbing, Publishing, and Reporting functionalities are now processing as expected. The Engineering team has validated service recovery and continues to monitor the platform to ensure stability. Thank you for your patience while we worked with the channel provider to resolve the issue.

Is Sprinklr down right now?

No — Sprinklr is up. All systems operational as of Aug 19, 10:43 PM UTC.

What is Sprinklr's current status?

Sprinklr: All Systems Operational. Alert24 checks Sprinklr's status page continuously and can notify you the moment it changes.

How do I get alerted when Sprinklr goes down?

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