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SuperOffice Status Page

CRM, Sales & Marketing · monitored by Alert24

superoffice.com ↗
All Systems Operational

Is SuperOffice down right now?

No — SuperOffice is up. All systems operational as of Oct 18, 1:19 AM UTC.

Current Status

All Systems Operational

View SuperOffice status page ↗

Components

Support Portal
Operational
mailgun Outbound Delivery
Operational
mailgun Inbound email processing
Operational
Login services
Operational
Community
Operational
mailgun Events & Logs
Operational
Sales & Marketing Client
Operational
Service Client
Operational
WebTools
Operational
API and Apps
Operational

Recent Incidents

Login failures for some SuperOffice CRM Online customers

major

Oct 12, 2026 · resolved Oct 12

Affected components: SuperOffice CRM Online – Sign-in Impact: Partial outage Start: 12 October 2026, 19:00 UTC (21:00 CEST) End: 12 October 2026, 20:32 UTC (22:32 CEST) Status: Resolved Resolved – 12 Oct 2026, 20:32 UTC From 19:00 to 20:32 UTC, a small number of customers hosted in our Sweden Central data center couldn't sign in to SuperOffice CRM Online. They saw the message "Sign-in could not be completed" with status 502. Users who were already signed in could keep working in most cases. Some background tasks that depend on the same service may have been delayed or failed during this time. What happened A supporting service that SuperOffice uses to complete sign-in runs on servers that scale up and down automatically. During a scheduled scaling in the evening, one of the servers failed to receive its configuration and couldn't take requests. As a result, sign-in requests for affected customers couldn't be complete How we fixed it Our operations team found that the affected server had not come into service correctly after it started. We restarted it, and sign-in has worked normally since 20:32 UTC (22:32 CEST). We have since added more capacity/redundancy to the affected service.

A diminished system performance has been detected

minor

Sep 21, 2026 · resolved Sep 21

This incident has been resolved.

Login issue

major

Sep 16, 2026 · resolved Sep 16

This incident has been resolved.

SuperOffice CRM

major

Sep 15, 2026 · resolved Sep 15

This incident has been resolved.

Email delivery issues

major

Sep 4, 2026 · resolved Sep 4

Email delivery to Microsoft 365/Outlook.com recipients has returned to normal. We've confirmed no new "Server busy" (4.7.500) delivery failures for over an hour, and previously delayed emails are now being delivered successfully. This aligns with Microsoft's mitigation of the underlying anti-spam enforcement issue (EX1467029). We consider this incident resolved. If you continue to experience delivery delays to Microsoft 365/Outlook.com addresses, please contact support.

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SuperOffice status — frequently asked questions

Is SuperOffice down right now?

No — SuperOffice is up. All systems operational as of Oct 18, 1:19 AM UTC.

What is SuperOffice's current status?

SuperOffice: All Systems Operational. Alert24 checks SuperOffice's status page continuously and can notify you the moment it changes.

How do I get alerted when SuperOffice goes down?

Alert24 monitors SuperOffice and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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