Is Elastic Cloud (Public) down right now?
Yes — Elastic Cloud (Public) is reporting a major outage as of Aug 19, 10:33 PM UTC.
Current Status
Partial System Outage
Components
Recent Incidents
Increased error rates for microsoft-multilingual-e5-large
majorAug 13, 2026 · resolved Aug 17
The microsoft-multilingual-e5-large model has been retired from the Elastic Inference Service. Requests to this model now return an error. Customers who wish to use this model with Elastic cloud must create a custom inference endpoint using their own API key. See our inference documentation for further details: https://www.elastic.co/docs/api/doc/elasticsearch/group/endpoint-inference
Elasticsearch 9.5.1: false-positive matches in certain boolean queries
majorAug 14, 2026
Elasticsearch 9.5.1 contains a known issue where boolean queries containing a must, filter, or should clause using a multi-value terms query, alongside a must_not clause on fields with disabled indexing, can still return false-positive matches. While the patch in 9.5.1 (https://github.com/elastic/elasticsearch/pull/155936) resolved the bulk-scorer defect for term and range query paths; multi-value terms queries utilize a different Lucene query type that was not covered by that fix. Time Series Data Streams (TSDB) and columnar indices/data streams remain affected for this query pattern, as indexing is disabled by default on those fields. Affected terms queries may return false-positive matches (including documents that should have been excluded) and report higher document counts than expected. No error is raised, so queries will appear to complete successfully. What you can do: - If you have not yet upgraded to 9.5.*, we recommend deferring the upgrade until version 9.5.2 is available. - If you are already running 9.5.*, contact Elastic Support if you need help determining whether your searches are affected. We have identified the root cause, a fix is in progress, and we are preparing a patch release. We will provide a further update when the fix is ready.
Serverless project creation delayed or failing
majorAug 13, 2026 · resolved Aug 13
We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.
Elasticsearch 9.5.0 contains a query-correctness defect
majorAug 5, 2026 · resolved Aug 12
Elasticsearch 9.5.1 has been released and contains the fix for this issue. Customers running 9.5.0 should upgrade to 9.5.1. At this time we are considering this issue resolved and will be providing no further updates.
GCP asia-south1 high latency
majorAug 6, 2026 · resolved Aug 6
On 2026-08-06 between 0900 - 1200 UTC, customers in GCP asia-south1 may have experienced high latency when communicating with their Elasticsearch deployments during this window. The cause has been identified and mitigated.
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Elastic Cloud (Public) status — frequently asked questions
Is Elastic Cloud (Public) down right now?
Yes — Elastic Cloud (Public) is reporting a major outage as of Aug 19, 10:33 PM UTC.
What is Elastic Cloud (Public)'s current status?
Elastic Cloud (Public): Partial System Outage. Alert24 checks Elastic Cloud (Public)'s status page continuously and can notify you the moment it changes.
How do I get alerted when Elastic Cloud (Public) goes down?
Alert24 monitors Elastic Cloud (Public) and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
