Current Status
All Systems Operational
Components
Recent Incidents
Elevated API latency on US prod
minorJun 10, 2026 · resolved Jun 10
Timestamp: 16:46 UTC to 17:25 UTC
File Extraction Error (UK)
noneJun 10, 2026 · resolved Jun 10
Retroactive: Occurred Tue Jun 9, 2026 16:48:14 UTC to Wed Jun 10, 2026 12:02 UTC , Resolved
File Upload - Unsupported File Type
minorMay 29, 2026 · resolved May 29
2026-05-29 13:45 UTC to 14:12 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.
File Upload - Unsupported File Type
minorMay 29, 2026 · resolved May 29
2026-05-28 23:14 UTC to 2026-05-29 00:19 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.
Experiencing Increased Latency
minorApr 10, 2026 · resolved Apr 10
This incident has been resolved.
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