Is Virtru Platform down right now?
No — Virtru Platform is up. All systems operational as of Aug 19, 10:31 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Secure Reader - some users can't access secure content
minorJul 27, 2026 · resolved Jul 29
After additional analysis, we have determined that this is a bug affecting a small subset of users and not a wide-spread incident. We are working on a fix that we plan to deploy in a regularly scheduled release in the near future. As a result, we are closing out this incident on the Status Page. In the meantime, affected users can follow these steps to resolve the issue: 1. Click their email address in the top right corner 2. Select "Sign out" 3. Complete reactivation If your users are still encountering issues after trying the steps above, please contact Virtru Customer Support (support.virtru.com).
Drive Outage
criticalJun 9, 2026 · resolved Jun 15
This incident has been resolved.
Some users unable to login to Control Center
minorApr 2, 2026 · resolved Apr 3
The issue is resolved. Affected users should clear cache and try again.
Outlook and Hotmail users unable to authenticate in Secure Reader and Secure Share
minorMar 12, 2026 · resolved Mar 13
This issue has been resolved. We will post a root cause analysis in the next few days. Thanks for your patience while we worked to resolve this.
Final delivery of verification emails delayed for some users and recipients
noneJan 28, 2026 · resolved Feb 5
Deliverability is back to normal levels. If users/recipients do not receive their verification emails we encourage them to still check quarantine, spam, etc.: https://support.virtru.com/hc/en-us/articles/360000459634-Not-receiving-verification-email If the message cannot be found, they should contact Support at https://support.virtru.com/hc/en-us
Get alerted when Virtru Platform goes down
Alert24 monitors Virtru Platform and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Virtru Platform status — frequently asked questions
Is Virtru Platform down right now?
No — Virtru Platform is up. All systems operational as of Aug 19, 10:31 PM UTC.
What is Virtru Platform's current status?
Virtru Platform: All Systems Operational. Alert24 checks Virtru Platform's status page continuously and can notify you the moment it changes.
How do I get alerted when Virtru Platform goes down?
Alert24 monitors Virtru Platform and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
