ExamSoft logo

ExamSoft Status Page

Education & Learning · monitored by Alert24

examsoft.com
All Systems Operational

Current Status

All Systems Operational

View ExamSoft status page ↗

Components

Legacy Portal (examsoft.com/institutionid)
Operational
Legacy Portal Reporting
Operational
Enterprise Portal (ui.examsoft.io)
Operational
Enterprise Portal (New Portal) Reporting
Operational
Examplify Services
Operational
Examplify for iPad Services
Operational
Exam Now
Operational
Support
Operational
Liftupp
Operational

Recent Incidents

Issue with Examplify

major

Jun 17, 2026 · resolved Jun 17

Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally. At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.

Scheduled Update – SSO Configuration Change

minor

May 5, 2026 · resolved May 11

The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.

Phone Support Currently Unavailable

major

Apr 23, 2026 · resolved Apr 23

We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.

Support Hold Times

minor

Mar 30, 2026 · resolved Apr 6

This incident has been resolved.

Examplify Monitored Exams Unable to be Reviewed

minor

Mar 19, 2026 · resolved Mar 25

This incident has been resolved.

Get alerted when ExamSoft goes down

Alert24 monitors ExamSoft and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

More Education & Learning status pages