IT Services - Northeastern University logo

IT Services - Northeastern University Status Page

Education & Learning · monitored by Alert24

Minor Incident

Is IT Services - Northeastern University down right now?

Yes — IT Services - Northeastern University is reporting a minor incident as of Aug 19, 9:43 PM UTC.

Components

Discovery Cluster Compute
Operational
Canvas
Operational
Alumni Accounts
Operational
Banner - Advancement
Operational
3CLogic Automated Call Distribution
Operational
Jamf
Operational
Data Center Network Connectivity
Operational
Amazon Web Services (AWS)
Operational
Husky Card (CBORD / Husky Card Activity)
Operational
Robin Dashboard
Operational
Sites at Northeastern
Operational
Claude by Anthropic
Operational
Department Storage (Q:)
Operational
Discovery Cluster Storage
Operational
Panopto
Operational
Directory Services
Operational
Banner - Finance
Operational
Exchange (Email)
Operational
Microsoft InTune
Operational
Azure
Operational

Recent Incidents

Purchasing Errors l Jaggaer Portal

major

Aug 19, 2026

Jaggaer has identified the root cause and will perform a fix at 4 p.m. ET today to address the issue and improve stability. Next update will be shared once an update is available.

Service Degradation | Multiple University Systems

minor

Aug 17, 2026 · resolved Aug 17

Services are continuing to operate. This issue is resolved.

Zoom Licensing l Global

minor

Aug 10, 2026 · resolved Aug 10

Zoom has fixed the incorrect licensing. Faculty and authorized staff are now licensed as expected. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the <a href="https://service.northeastern.edu/tech">Tech Service Portal</a>.

Advising Appointments l College of Professional Studies

minor

Aug 6, 2026 · resolved Aug 7

IT teams and the vendor have identified the issue and put in a fix. The CPS advising appointment booking service is back up and working normally. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the <a href="https://service.northeastern.edu/tech">Tech Service Portal</a>.

Network Disruptions l Global

major

Aug 6, 2026 · resolved Aug 6

All service has been restored. To report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the <a href="https://service.northeastern.edu/tech"><b>Tech Service Portal</b></a>.

Get alerted when IT Services - Northeastern University goes down

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IT Services - Northeastern University status — frequently asked questions

Is IT Services - Northeastern University down right now?

Yes — IT Services - Northeastern University is reporting a minor incident as of Aug 19, 9:43 PM UTC.

What is IT Services - Northeastern University's current status?

IT Services - Northeastern University: Minor Service Outage. Alert24 checks IT Services - Northeastern University's status page continuously and can notify you the moment it changes.

How do I get alerted when IT Services - Northeastern University goes down?

Alert24 monitors IT Services - Northeastern University and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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