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UBC Status Page

Education & Learning · monitored by Alert24

it.ubc.ca ↗
All Systems Operational

Is UBC down right now?

Yes — UBC is reporting a all systems operational as of Oct 18, 1:15 AM UTC.

Current Status

Service Under Maintenance

View UBC status page ↗

Components

Management Interface - https://educloud.ubc.ca
Operational
Remote Labs - Vancouver
Operational
Faculty and Staff Email (FASmail)
Operational
OneDrive
Operational
Home Drive - Vancouver
Operational
Wireless - Hospitals
Operational
VPN - Okanagan
Operational
Network - Hospitals
Operational
CWL Web Services
Operational
Other - Vancouver
Operational
Telephone Service - Vancouver
Operational
UBC Applicant & Student Federation (idb0)
Operational
ARC Sockeye
Operational
UBC Student Email
Operational
Teams
Operational
Wireless - Okanagan
Operational
VPN - Point Grey
Operational
Network - Okanagan
Operational
UBC Identity Provider
Operational
Home Drive - Okanagan
Operational

Recent Incidents

ServiceNow Inbound Email Delay

minor

Oct 16, 2026 · resolved Oct 16

ServiceNow inbound email issues should now be resolved. There may be a slight delay for the next hour while the backlog of messages clears. Teams will continue to monitor performance.

FASmail delays for generic and resource mailboxes - October 16, 2026 03:45-8:35 PT

none

Oct 16, 2026

Users may experience slowness with FASmail message delivery (incoming and outgoing) on generic and resource mailboxes. The issue is isolated to mailboxes hosted on our Exchange on-premises environment and does not impact mailboxes that have been migrated to Exchange Online. Service has been recovered and messages are now being delivered with delayed delivery.

BC Time Zone Change Planning

none

Oct 9, 2026

UBC IT is still working with vendors and validating guidance. We plan to share detailed information on Tuesday, October 20, 2026 (afternoon).

UBC CMS – Website Disruptions – Oct 8, 2026 8:40 a.m. Pacific

maintenance

Oct 8, 2026 · resolved Oct 9

The disruptions in UBC CMS have now been resolved. Users should now be able to access UBC websites hosted on CMS from both UBC and non-UBC networks. If you have any questions or concerns, please reach out to the LT Hub by emailing LT.Hub@ubc.ca.

ComPAIR – Poor Performance and Errors – Oct 7, 2026 1:00 p.m. Pacific

none

Oct 7, 2026 · resolved Oct 8

The degraded performance issues facing ComPAIR have now been resolved. We apologize for this service disruption. If you have any questions or concerns, please reach out to the LT Hub by emailing LT.Hub@ubc.ca.

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UBC status — frequently asked questions

Is UBC down right now?

Yes — UBC is reporting a all systems operational as of Oct 18, 1:15 AM UTC.

What is UBC's current status?

UBC: Service Under Maintenance. Alert24 checks UBC's status page continuously and can notify you the moment it changes.

How do I get alerted when UBC goes down?

Alert24 monitors UBC and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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