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Veracross Status Page

Education & Learning · monitored by Alert24

veracross.com
All Systems Operational

Current Status

All Systems Operational

View Veracross status page ↗

Components

Accounting Axiom
Operational
Authentication & User Accounts US
Operational
Authentication & User Accounts EU
Operational
Axiom US
Operational
Authentication & User Accounts AU
Operational
Payments EU
Operational
Payments US
Operational
Axiom EU
Operational
Payments AU
Operational
Documents EU
Operational
Documents US
Operational
Axiom AU
Operational
Documents AU
Operational
Legacy API & iCal feeds EU
Operational
Legacy API & iCal feeds US
Operational
Portals US
Operational
Online Giving AU
Operational
Online Giving EU
Operational
Online Giving US
Operational
Portals EU
Operational

Recent Incidents

Documents US Outage

critical

Jun 18, 2026 · resolved Jun 18

This incident has been resolved.

Portals AU & EU Issue

none

Jun 12, 2026 · resolved Jun 12

Between Friday 12 June at 21:00 UTC and Saturday 13 June at 14:00 UTC EMEA and APAC users experienced errors when accessing Portals. We identified a misconfiguration in the backend and resolved the issue.

Ravenna Sync Issue

none

Jun 4, 2026 · resolved Jun 4

Syncs for our Ravenna Integration were failing due to the same issue impacting our Data Importer. That issue has been resolved and Ravenna syncs should once again complete successfully.

Data Importer Issue

minor

Jun 4, 2026 · resolved Jun 4

We have resolved the issue with the Data Importer that caused imports to be stuck in a pending status. To prevent inadvertent duplicate record imports in scenarios where users may have attempted the same import multiple times, imports that were stuck in pending status have been removed. Users should complete a new import process for any prior attempts that had been stuck.

Intermittent Login Errors for US Platform Groups

none

May 2, 2026 · resolved May 2

On May 2, some users on US Platform Groups experienced intermittent errors when logging in due to issues in a portion of the authentication service. Users already logged in were not impacted. The issue has been resolved, and preventative improvements are underway.

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