Washington University - IT logo

Washington University - IT Status Page

Education & Learning · monitored by Alert24

wustl.edu
All Systems Operational

Is Washington University - IT down right now?

Yes — Washington University - IT is reporting a all systems operational as of Aug 19, 9:42 PM UTC.

Current Status

Service Under Maintenance

View Washington University - IT status page ↗

Components

Email
Operational
Identity Management System (IDM Wustl Key)
Maintenance
ARCH - University Advancement SalesForce
Operational
Internet
Operational
E-Fax
Operational
Canvas
Operational
Research Compute
Operational
Software Licensing
Operational
WashU IT Hosted Websites
Operational
BJC Network Connectivity
Operational
GCP (Google Cloud Platform)
Operational
Arts & Sciences
Operational
Internet 2
Operational
Office 365
Operational
PaperCut Printing
Operational
Learn@Work
Operational
Spam Filter
Operational
Research Storage
Operational
BJC Clinical Applications
Operational
Externally Hosted Websites
Operational

Recent Incidents

Service Outage: Study Abroad website authentication issue

major

Aug 19, 2026 · resolved Aug 19

WashU IT Engineers and Terra Dotta support engineers have resolved the authentication issue on sa.washu.edu, the WashU Study Abroad website. If you continue to experience further issues, please contact us at 314-933-3333. We appreciate your patience during this incident.

Service Outage - High Severity: Citrix Icon Not Working

critical

Aug 18, 2026

WashU IT technical teams continue to monitor for additional issues with the Citrix icon not working. There have been a very small number of reports today. Another update will be sent around 5pm today. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Service Outage - High Severity: Mid Campus Center Network Issues

critical

Aug 17, 2026 · resolved Aug 17

WashU IT Engineers have resolved the issue affecting network connectivity at Mid Campus Center. If you continue to experience further issues, please contact us at 314-933-3333. We appreciate your patience during this incident.

Vendor Service Outage: Workday

critical

Aug 12, 2026 · resolved Aug 13

Workday has resolved their service outage and WashU IT has confirmed that performance is once again nominal. If you continue to experience further issues, please contact us at 314-933-3333. We appreciate your patience during this incident.

Service Outage - Low Severity: Legacy ServiceNow Access

major

Aug 6, 2026 · resolved Aug 6

A post-incident report is now available for this incident. [https://wustl.box.com/s/csk4otzznrs5n7au28gotyup5kzucrp1](https://wustl.box.com/s/csk4otzznrs5n7au28gotyup5kzucrp1)

Get alerted when Washington University - IT goes down

Alert24 monitors Washington University - IT and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

Washington University - IT status — frequently asked questions

Is Washington University - IT down right now?

Yes — Washington University - IT is reporting a all systems operational as of Aug 19, 9:42 PM UTC.

What is Washington University - IT's current status?

Washington University - IT: Service Under Maintenance. Alert24 checks Washington University - IT's status page continuously and can notify you the moment it changes.

How do I get alerted when Washington University - IT goes down?

Alert24 monitors Washington University - IT and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

More Education & Learning status pages