Current Status

All Systems Operational

View Aircall status page ↗

Components

Aircall Website

Operational

API & Webhooks

Operational

Inbound Calls

Operational

Inbound Messaging (SMS/MMS)

Operational

Conversation Center

Operational

AI Voice Agent (AIVA) — Inbound

Operational

Transcription & Conversation Insights

Operational

Aircall Workspace (Web)

Operational

Outbound Calls

Operational

Aircall Workspace (Desktop)

Operational

Analytics

Operational

Outbound Messaging (SMS/MMS)

Operational

Integration Marketplace

Operational

Aircall Support Portal (Help Center)

Operational

AI Voice Agent (AIVA) — Outbound

Operational

Real-time Agent Assistance (Live prompts, Playbooks and Transcription)

Operational

Aircall Mobile App (iOS)

Operational

Call Routing & IVR

Operational

Live Monitoring

Operational

Recent Incidents

Analytics Dashboards Not Loading

major

Jun 19, 2026 · resolved Jun 19

This incident has been resolved

SMS Delivery Delays in France and Spain

minor

Jun 10, 2026 · resolved Jun 10

Messages are being processed normally now.

Dashboard Performance Issues

minor

Jun 4, 2026 · resolved Jun 4

The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.

Aircall Workspace In-Call Controls Intermittently Unresponsive

none

May 29, 2026 · resolved May 29

This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

Issues with phone calls impacting Mexico phone numbers

minor

May 28, 2026 · resolved May 28

Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.

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