Current Status
All Systems Operational
Components
Recent Incidents
INow (Classic & GWCP Customers) – Issues With Forgot Password And Email Support Affecting Multiple Customers In AMER
minorJun 12, 2026 · resolved Jun 13
Guidewire has mitigated the INow Forgot Password and Email Support issue for AMER customers via a workaround, and services are normal where applied. A permanent fix is in progress. If issues persist, open a Guidewire Community case for the workaround; long-term remediation will proceed separately.
AWS Service Interruptions
minorMay 8, 2026 · resolved May 8
The issue has been resolved.
CDA Daily Load Service with Basic Profile Interruption Affecting Multiple Customers in All Regions
minorMay 8, 2026 · resolved May 8
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Okta Login Failure in APAC Region for Federated Partners/Brokers Users in Non-Production, Pre-Production and Production
majorMay 5, 2026 · resolved May 5
Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Broker-and-Partner-Login-Failures-via-Guidewire-Hub-SSO-in-APAC-Production-Environment) for more information.
Deployment Failures Observed for Non-Production Environments across all regions.
majorApr 2, 2026 · resolved Apr 2
Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Perform-Deployments-in-Non-Production-Environments)for more information.
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