Is Optimizely Service down right now?
No — Optimizely Service is up. All systems operational as of Oct 18, 2:16 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Degraded Snippet Publishing Performance
minorOct 15, 2026 · resolved Oct 15
We have resolved the issue that caused delayed publishing and extended "Uploading to CDN" times for some customers. Publishing requests are now processing normally. The issue was caused by a temporary backlog in snippet upload processing, which has been cleared. We apologize for the disruption and appreciate your patience while we worked to restore service. Existing experiences remained available throughout this issue.
Elevated GraphQL API errors and delayed data ingestion in ODP – US region
majorOct 13, 2026 · resolved Oct 13
Between 15:05 and 16:10 UTC on October 13, 2026, Data Platform customers in the US region experienced delayed data ingestion and elevated error rates on the GraphQL API. From about 15:20 to 16:07 UTC, most GraphQL API requests failed with HTTP 5xx errors or timeouts. Ingestion of new data was delayed by up to about 65 minutes. All delayed data accepted during the incident was processed by 16:10 UTC. Our engineers applied infrastructure changes that resolved the issue in the US region. The same changes have been applied to our other regions to prevent a similar issue there. We apologize for the disruption.
Content Graph Performance Degradation
minorOct 9, 2026 · resolved Oct 9
The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.
Data processing delays in EMEA
minorOct 6, 2026 · resolved Oct 6
We're seeing delays in processing incoming data in the EU region. Campaigns that depend on recent data may be delayed or may not send. A fix is in place and data processing is back to normal. We're watching to make sure it stays stable.
Optimizely Graph - All region's production clusters experienced failed stored queries
noneSep 30, 2026 · resolved Sep 30
This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.
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Optimizely Service status — frequently asked questions
Is Optimizely Service down right now?
No — Optimizely Service is up. All systems operational as of Oct 18, 2:16 AM UTC.
What is Optimizely Service's current status?
Optimizely Service: All Systems Operational. Alert24 checks Optimizely Service's status page continuously and can notify you the moment it changes.
How do I get alerted when Optimizely Service goes down?
Alert24 monitors Optimizely Service and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.