Is Xsolla down right now?
No — Xsolla is up. All systems operational as of Aug 19, 9:42 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Store API - Partial Service Degradation
noneAug 3, 2026 · resolved Aug 3
Date: August 3, 2026, 20:45 – 21:25 UTC On August 3, 2026, between 20:45 and 21:25 UTC, the Store API service experienced degraded performance. During this period, users may have observed elevated response times or timeouts when calling certain Store API methods, which could result in slower loading of store-related pages and purchase flows. The issue has been fully resolved, and the service is operating normally. We are continuing to monitor the service and are investigating the root cause to prevent recurrence. We apologize for any inconvenience this may have caused.
Payment Processing Issue
criticalJul 24, 2026 · resolved Jul 24
On July 24, 2026, from 2:15 AM to 2:40 AM PT, the payment creation service was unavailable. During this window, users encountered an error when attempting to initiate a payment. We sincerely apologize for any inconvenience this may have caused.
Intermittent latency affecting store.xsolla.com APIs
minorJul 14, 2026 · resolved Jul 14
This incident has been resolved.
Xsolla Launcher - degraded availability due to upstream CDN incident
minorMay 13, 2026 · resolved May 13
Our upstream CDN provider has confirmed that the incident on their side has been resolved. We sincerely apologize for the disruption and thank you for your patience throughout the incident.
Store API degraded performance
majorMay 5, 2026 · resolved May 5
All services are fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.
Get alerted when Xsolla goes down
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Xsolla status — frequently asked questions
Is Xsolla down right now?
No — Xsolla is up. All systems operational as of Aug 19, 9:42 PM UTC.
What is Xsolla's current status?
Xsolla: All Systems Operational. Alert24 checks Xsolla's status page continuously and can notify you the moment it changes.
How do I get alerted when Xsolla goes down?
Alert24 monitors Xsolla and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
