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Granicus System Status Page

Government & Public Sector · monitored by Alert24

granicus.com
Minor Incident

Current Status

Minor Service Outage

View Granicus System status page ↗

Components

MediaManager
Operational
ROAM
Operational
Communications Cloud
Operational
Vision CMS
Operational
govService U.K.
Operational
EHQ - ANZ
Operational
CRM
Operational
Indigov CRM - US House
Operational
Live Video
Operational
govService U.S.
Operational
Communications Cloud - Stage
Operational
EHQ - Canada
Operational
CRM Apex
Operational
Indigov CRM - State & Local
Operational
Targeted Messaging Service (TMS)
Operational
Host Compliance
Operational
EHQ - Europe
Operational
CMS
Operational
Indigov Websites - US House
Operational
Archive Video
Operational

Recent Incidents

Granicus Issue Notification: govService OneView Dynamics (Respond (legacy) Customers)

major

Jun 16, 2026 · resolved Jun 16

The issue impacting OneView Dynamics has been resolved, and services have now been fully restored. Granicus Engineering teams have implemented the necessary remediation and are continuing to monitor the platform to ensure stability. We sincerely apologize for any disruption this incident may have caused and appreciate your patience and understanding throughout.

Granicus Issue Notification: govService SmartGov

major

Jun 15, 2026 · resolved Jun 15

Granicus Engineering teams have identified and resolved the issue impacting govService SmartGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Granicus Issue Notification: govService OneView Dynamics

none

Jun 11, 2026 · resolved Jun 11

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Granicus Issue Notification: GovService - Firmstep UK

major

Jun 10, 2026

The platform continues to operate normally with no impact to new submissions. Testing of the recovery solution is progressing well and nearing completion. Our Technical Support Team has sent follow-up communications to impacted customers who opted in, with detailed information for their review and confirmation. We will provide the next update once the recovery solution has been deployed and is available for use. We sincerely apologise for the ongoing inconvenience and appreciate your continued patience.

Granicus Issue Notification: Archive Video and Swagit services

minor

Jun 9, 2026 · resolved Jun 9

This incident has been resolved.

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