Convercent Status Page

Jun 4, 2026 · resolved Jun 4

The issue has been resolved and calls from the Verizon network are connecting as expected.

Feb 6, 2026 · resolved Feb 7

The outage for Chile Toll-Free numbers has been resolved by the in-country provider. If you are still experiencing issues with your hotline number, please notify our support team. If you have any questions or concerns, please don't hesitate to contact our support team.

Jan 18, 2026 · resolved Jan 18

This incident has been resolved.

Dec 9, 2025 · resolved Dec 9

We have now added Rwanda to our list of countries with shared lines. The new shared number has passed testing and is ready for use. The new number for Rwanda is +250 229 000 580. Individuals can now call in reports through this number and can still submit a report through web intake, located on your organization's dedicated landing page or at https://www.convercent.com/report. We are adding the Rwanda shared number listed on landing pages and related content within Convercent's Community and Knowledgebase. If your organization has any materials listing numbers, such as a code of conduct, flyers, intranet, policies, etc., please make sure you update those as soon as possible with the new Rwanda shared number. If you have any questions or concerns, please don't hesitate to contact our support team.

Nov 24, 2025 · resolved Nov 25

Closing incident