Cornerstone Status Page

Aug 19, 2026 · resolved Aug 19

The Career Sites should now be accessible. Our Engineering team investigated promptly and have implemented the necessary corrective measures. The problem began at 4:40 AM Pacific Time and the service was restored at 5:58 AM Pacific Time.

Aug 17, 2026 · resolved Aug 17

Following a brief monitoring period, the issue has been successfully resolved, and the service has remained stable. The issue began at 6:45 AM PT and was resolved at 7:26 AM PT on August 17, 2026. The Root Cause Analysis (RCA) will be provided within 7–10 business days. Thank you for your patience and understanding!

Aug 10, 2026 · resolved Aug 11

**Incident Summary** Starting August 10th, 2026, users in the US RES PRD environment experienced intermittent issues with user management functionality and other portal functions dependent on core user services.   **Impact** Affected users were intermittently unable to edit user records and may have experienced timeouts or errors when accessing other functionality dependent on core user services. The impact was limited to requests routed through the affected capacity, while healthy capacity continued to serve requests normally.   **Root Cause Analysis \(RCA\)** The issue was related to instability affecting a subset of application capacity. Multiple services became unhealthy on the affected nodes, resulting in intermittent request failures and timeouts for functionality dependent on those services. The remaining healthy capacity continued to serve requests normally.   **Resolution** The affected nodes were identified and recycled to restore service health. Following the recovery actions, the affected services returned to a healthy state and intermittent timeout issues were resolved.   **Preventive Measures** * Monitoring and alerting for unhealthy application capacity will continue to be reviewed to ensure timely identification and remediation of similar conditions. * Post-recovery validation will be performed to confirm that affected capacity has returned to a healthy state before normal traffic handling is resumed.

Aug 10, 2026 · resolved Aug 11

**Incident Summary** Starting August 10th, 2026, users experienced intermittent issues accessing the Career Site in the Frankfurt \(EU\), FR EXT\(CDG\) , FR RES\(CDG\) and UK \(all swimlanes\) Production environment.   **Impact** Users experienced intermittent access failures and degraded responsiveness while accessing the Career Site during the incident window.   **Root Cause Analysis \(RCA\)** The issue was related to an environment change that resulted in reduced available application capacity during EMEA region business hours. The newly provisioned capacity was not available as expected, which placed increased load on the existing application capacity. This resulted in instability and intermittent request failures affecting the Career Site.   **Resolution** The environment was stabilized by restoring the required application capacity and reverting the changes contributing to the instability. Following the recovery actions, application stability was restored and Career Site access returned to normal.   **Preventive Measures** * Post-change validation will be strengthened to confirm that newly provisioned capacity is fully available before changes are considered complete. * Capacity and application health will be monitored following environment changes, particularly during business hours, to identify similar conditions earlier.

Aug 10, 2026 · resolved Aug 10

**Incident Summary** Starting August 10th, 2026, users experienced intermittent issues accessing the Career Site in the Frankfurt \(EU\), FR EXT\(CDG\) , FR RES\(CDG\) and UK \(all swimlanes\) Production environment.   **Impact** Users experienced intermittent access failures and degraded responsiveness while accessing the Career Site during the incident window.   **Root Cause Analysis \(RCA\)** The issue was related to an environment change that resulted in reduced available application capacity during EMEA region business hours. The newly provisioned capacity was not available as expected, which placed increased load on the existing application capacity. This resulted in instability and intermittent request failures affecting the Career Site.   **Resolution** The environment was stabilized by restoring the required application capacity and reverting the changes contributing to the instability. Following the recovery actions, application stability was restored and Career Site access returned to normal.   **Preventive Measures** * Post-change validation will be strengthened to confirm that newly provisioned capacity is fully available before changes are considered complete. * Capacity and application health will be monitored following environment changes, particularly during business hours, to identify similar conditions earlier.

Is Cornerstone down right now?

No — Cornerstone is up. All systems operational as of Aug 19, 10:38 PM UTC.

What is Cornerstone's current status?

Cornerstone: All Systems Operational. Alert24 checks Cornerstone's status page continuously and can notify you the moment it changes.

How do I get alerted when Cornerstone goes down?

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