Gem Status Page

Jun 18, 2026

The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts. We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up. We'll post a final update once all data is current.

Jun 11, 2026 · resolved Jun 12

Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.

May 15, 2026 · resolved May 15

The issue affecting sequence sending has been resolved. If you were seeing the error "Your changes were not saved because this sequence was edited elsewhere," please refresh your browser — sequences should now send normally. We apologize for the disruption.

Mar 25, 2026 · resolved Mar 25

We have confirmed that the fix resolved the issue, and we have processed all delayed ranking requests. AI Ranking should now be working normally.

Feb 23, 2026 · resolved Mar 10

This incident has been resolved.