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Brightly Software Status Page

IT Management & MSP · monitored by Alert24

brightlysoftware.com
Minor Incident

Current Status

Partially Degraded Service

View Brightly Software status page ↗

Components

TheWorxHub - Senior Living USA
Degraded
Help Desk
Operational
Asset Essentials
Operational
Confirm OnDemand APAC
Operational
TheWorxHub - USA - Healthcare
Degraded
Event Manager
Operational
Energy Manager
Operational
MaintenanceDirect
Operational
Incident
Operational
TheWorxHub - USA - Api
Operational
PMDirect
Operational
Facility Schedule
Operational
UtilityDirect
Operational
Insight
Operational
Confirm OnDemand EMEA - Oracle
Operational
TheWorxHub - Senior Living Canada
Degraded
Planned Maintenance
Operational
FSDirect
Operational
Mobile Device Management
Operational
Stream
Operational

Recent Incidents

Asset Essentials - Dashboard redirect issue

minor

Jun 19, 2026

A fix has been implemented and we are monitoring the results.

Event Manager - Unable to Edit Events

minor

Jun 17, 2026 · resolved Jun 17

This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.

Errors within TheWorxHub

minor

Jun 16, 2026

We are continuing to investigate error messages within TheWorxHub application. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.

Asset Essentials Data Share and Analytics - Data Refresh Latency

minor

Jun 15, 2026 · resolved Jun 15

The data syncing issue has been resolved, and syncing is now in progress. Please note it may take up to two hours for all data to be fully updated in Data Share and Analytics. Please contact assetessentialshelp@brightlysoftware.com if you have any questions.

Asset Essentials - Login Issue

minor

Jun 8, 2026 · resolved Jun 9

This issue has been resolved. Thank you for your patience. Please contact assetessentialshelp@brightlysoftware.com if you have any questions.

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