Current Status
Partially Degraded Service
Components
Recent Incidents
INKY - Internally sent emails are not getting delivered and emails to external recipients are getting delayed
majorJun 19, 2026 · resolved Jun 19
This incident has been resolved.
Datto Workplace - Service Issue Affecting EU Cell 4, Cell 7, and Cell 16 (404 Error)
criticalJun 19, 2026 · resolved Jun 19
This incident has been resolved.
Datto EDR - Issues Accessing Certain Applications Following Recent EDR Update
minorJun 17, 2026
We’re pleased to inform you that our Engineering team has released a Hotfix for the Datto AMSI module remaining on devices: UI 15272 Agent #3.17.1.5552 Fixes: This release addresses an issue where the Datto AMSI provider remained actively registered on a device after having the AMSI module disabled. The AMSI module remains disabled globally and will be reintroduced through a controlled rollout. This change does not disable overall EDR protection. It is a temporary mitigation specific to the AMSI module. The hotfix will be applied during your next scheduled maintenance window. This page provides information to assist with determining the agent version on a device: https://edr.datto.com/help/Content/troubleshooting/confirming-ui-version.htm
Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets May Experience Backup Failures
majorJun 12, 2026 · resolved Jun 15
This incident has been resolved.
Endpoint Backup v2 - Backup Failures
minorJun 15, 2026
The issue has been identified and a fix is being implemented.
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