Kaseya Inc Status Page

Oct 17, 2026

A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All additional updates related to this incident can be found on the ConnectWise Status Page at status.connectwise.com. As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts. The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action: Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps Steps to Deploy within SaaS Alerts and KSIEM portal: Within the left menu, under "Modules", select Fortify → Actions, then perform the following: 1. Set Select Product to Microsoft. 2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All. 3. Click Show Actions. 4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box. 5. Under the action's buttons, click the wand icon labelled Apply. If you feel you have been compromised due to this issue, please contact Kaseya support.

Oct 15, 2026

The Kaseya R&D Team implemented a fix, and as a result, the clients hosted on the node are now accessible and full functionality is restored. We are currently monitoring the health of the service and the progress with which the service is working through the queued backups. The estimated time for full recovery is up to 8 hours.

Sep 21, 2026 · resolved Oct 12

This incident has been resolved.

Oct 5, 2026 · resolved Oct 6

This incident has been resolved.

Oct 5, 2026 · resolved Oct 6

This incident has been resolved.

Is Kaseya Inc down right now?

Yes — Kaseya Inc is reporting a minor incident as of Oct 18, 2:19 AM UTC.

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