Current Status
All Systems Operational
Components
Recent Incidents
Contract / Agreement sync in Lifecycle Manager
minorJun 19, 2026 · resolved Jun 19
This issue has been resolved. Please note that contract/agreement data may take up to 24 hours to appear in your Lifecycle Manager account while processing completes.
Lifecycle Manager: Investigating Datto RMM Sync Failures
minorJun 18, 2026 · resolved Jun 19
This incident has been resolved.
Quoter: Integration Sync Delays
minorJun 18, 2026 · resolved Jun 18
This incident has been resolved.
Degraded Service
noneJun 16, 2026 · resolved Jun 16
From June 11-16, some Lifecycle Manager data was delayed from appearing in the app due to an upstream data refresh issue encountered during work to improve sync performance. This did not affect all datasets, but it did impact tickets, Microsoft SaaS data, contact data, and contracts. The issue has been resolved and targeted re-syncs were run for affected accounts. Service is now operating normally again, but it make take another 24 hours to complete the data sync. If you still notice data inconsistencies after 10:00 AM PT on June 17, please contact our Support team at support@scalepad.com. Thank you for your patience and understanding as we work towards a stronger sync experience in Lifecycle Manager.
Lifecycle Manager: Request failed errors on several pages.
majorJun 4, 2026 · resolved Jun 4
Following the mitigations we deployed, we've seen no further errors on the affected services. We're now marking this incident as resolved and will continue our root cause analysis. Thank you very much for your patience.
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