Is SolarWinds Service Desk down right now?
No — SolarWinds Service Desk is up. All systems operational as of Aug 19, 9:44 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Elevated 500 errors
majorJul 14, 2026 · resolved Jul 14
After an extended period of monitoring, SolarWinds Service Desk is now operating normally. At this time, we consider the incident resolved. Root cause analysis (RCA) will be shared in the coming days once the investigation is complete. Should you require any additional assistance or experience any further issues, please contact us at technicalsupport@solarwinds.com.
Delayed Visibility of Incidents in the Service Desk UI
minorJul 7, 2026 · resolved Jul 7
After an extended period of monitoring, SolarWinds Service Desk is now operating normally. At this time, we consider the incident resolved. Should you require any additional assistance or experience any further issues, please contact us at technicalsupport@solarwinds.com.
Delayed Visibility of Incidents
minorJun 30, 2026 · resolved Jun 30
After an extended period of monitoring, the issue has not resurfaced, and we have not received any additional reports of impact. Service is operating normally, and we are considering this incident resolved. If you continue to experience any issues or need further assistance, please contact us via email at technicalsupport@solarwinds.com, and our team will be happy to help.
US Data Center - Delayed Visibility of Incidents
minorJun 23, 2026 · resolved Jun 23
Our monitoring indicates that the issue impacting incident visibility has been resolved. We have continued to closely monitor the service and have not observed any further occurrences of the problem. At this time, we consider the incident resolved. Should you require any additional assistance or experience any further issues, please contact us at technicalsupport@solarwinds.com.
Service Desk Slow Performance
minorJun 3, 2026 · resolved Jun 3
We have continued to monitor the service and have not observed any further issues. In addition, we have not received any new reports of slow performance. Based on our monitoring and the current system status, this incident is considered resolved. Should you require any further assistance or experience any additional issues, please do not hesitate to contact us at technicalsupport@solarwinds.com. Thank you for your patience and cooperation throughout this process.
Get alerted when SolarWinds Service Desk goes down
Alert24 monitors SolarWinds Service Desk and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
SolarWinds Service Desk status — frequently asked questions
Is SolarWinds Service Desk down right now?
No — SolarWinds Service Desk is up. All systems operational as of Aug 19, 9:44 PM UTC.
What is SolarWinds Service Desk's current status?
SolarWinds Service Desk: All Systems Operational. Alert24 checks SolarWinds Service Desk's status page continuously and can notify you the moment it changes.
How do I get alerted when SolarWinds Service Desk goes down?
Alert24 monitors SolarWinds Service Desk and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
