Current Status
All Systems Operational
Components
Accident Management APIs
Operational
RSAHelp.com
Operational
www.agero.com
Operational
Auto Dispatch
Operational
Touchless
Operational
C1 Conversations (agent chat)
Operational
Mobile Web Visual Transfer - ETA
Operational
Agero Dashboard
Operational
Case Platform
Operational
Speech IVR Flow Dead Air
Operational
Integration Services
Operational
AM Dashboard
Operational
Swoop Staging - North America
Operational
Visual IVR Online
Operational
Agero Rider
Operational
Agero Support
Operational
Agero University
Operational
RSA API
Operational
Star2
Operational
Mobile Web Visual Transfer - High Volume
Operational
Recent Incidents
Intermittent Swoop Roadside Platform Outage
majorJun 18, 2026 · resolved Jun 18
The issue has been resolved. The engineering team is continuing to monitor and validate.
On going maintenance - We will provide an update when the maintenance is complete.
criticalJun 3, 2026 · resolved Jun 3
Incident - SFTP Gateway Issues Identified
minorMar 11, 2026 · resolved Mar 11
Incident - Cloudflare Outage
noneNov 18, 2025 · resolved Nov 18
Authentication failures for Swoop Dashboard
majorNov 16, 2025 · resolved Nov 17
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