Is New Relic down right now?
No — New Relic is up. All systems operational as of Aug 19, 10:38 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Issues loading Alerts and Activity page
minorAug 3, 2026 · resolved Aug 3
Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.
E2M (Events-2-Metrics) authorization issues
noneJul 17, 2026 · resolved Jul 17
Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have made to our authorization endpoints. These endpoints now require S2S authentication which has caused requests to our E2M (Events-2-Metrics) to fail. Our teams have rolled back these changes until a permanent fix can be put in place. The issue is now resolved, and the impacted services have returned to normal service.
Delay of Entity Relationship Data
noneJul 6, 2026 · resolved Jul 6
Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.
Alerts and Data Irregularities - US and EU region
noneMay 18, 2026 · resolved May 18
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
UI and Data Irregularities - US Region
majorMay 15, 2026 · resolved May 15
Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.
Get alerted when New Relic goes down
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New Relic status — frequently asked questions
Is New Relic down right now?
No — New Relic is up. All systems operational as of Aug 19, 10:38 PM UTC.
What is New Relic's current status?
New Relic: All Systems Operational. Alert24 checks New Relic's status page continuously and can notify you the moment it changes.
How do I get alerted when New Relic goes down?
Alert24 monitors New Relic and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
