Current Status
Partially Degraded Service
Components
Recent Incidents
FATV Video Portal Loading Issues
minorJun 12, 2026 · resolved Jun 15
FATV videos remain stable and fully functional.
Service Interrupted for Raise Dashboards
majorMay 5, 2026 · resolved May 5
This incident has been resolved.
Raise: Service Interrupted for MyRaise Dashboard
majorMay 5, 2026 · resolved May 5
This incident has been resolved, access to the legacy and MyRaise dashboard has been restored.
Advance - US Region - 502 Bad Gateway Errors
criticalApr 7, 2026 · resolved Apr 7
A system outage occurred when a routine resource scale-up triggered an unexpected de-provisioning of our environment by AWS. Services are now stable. We are currently investigating the underlying cause with AWS support to ensure this does not recur.
Raise: Temporary Raiser's Edge NXT Data Load Disruptions Due to Microsoft Outage
minorOct 29, 2025 · resolved Oct 30
This incident has been resolved.
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