Current Status

All Systems Operational

View Kustom status page ↗

Components

Checkout

Operational

Order Management

Operational

Kustom Portal

Operational

Settlements

Operational

Klarna Payments - Europe

Operational

Stripe API

Operational

Kustom Support

Operational

Recent Incidents

Vipps Degredation

minor

Jun 15, 2026 · resolved Jun 16

The issue has been identified and a fix has been released.

Issue with Token Service Charging

none

Jun 10, 2026 · resolved Jun 10

Between 13:04 and 13:07 CEST on June 10, 2026, a credential rotation in the Token Service caused a ~3-minute window where token-based charges were unavailable, returning 404 errors. Merchants with retry logic in place were able to recover automatically. The issue has been resolved and charging is operating normally.

Google Pay Degredation on iOS

none

May 30, 2026 · resolved Jun 3

The issue has been resolved and Google Pay is now available on Safari.

Klarna Part-Capture Degradation

major

May 26, 2026 · resolved May 26

This incident has been resolved. Any failed captures during the downtime can now be safely retried.

Signicat is currently experiencing degraded performance

none

May 11, 2026 · resolved May 11

Our provider, Signicat, has resolved the issue on their end. The issue impacted merchants between 12:12 and 14:06 CET.

Get alerted when Kustom goes down

Alert24 monitors Kustom and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card