Current Status

All Systems Operational

View Meridian status page ↗

Components

Jira Service Desk Service Desk Portal

Operational

MzeroPay

Operational

MzeroManage Portal Website

Operational

InterAct (youspoutit.com)

Operational

AWS ec2-us-east-1

Operational

MzeroManage Kiosk Transfers Service

Operational

Voice and Video Conference

Operational

AWS sns-us-east-1

Operational

MzeroManage Kiosk Alarm Notifier

Operational

MzeroManage Kiosk Reporting Endpoint

Operational

Twilio ELASTIC SIP TRUNKING

Operational

MzeroManage View

Operational

Twilio SMS

Operational

Authentication Services (auth.mzeronet.com)

Operational

Recent Incidents

Reporting endpoint maintenance

none

Jun 2, 2026 · resolved Jun 3

This incident has been resolved.

Investigating Connectivity Issue

none

Mar 20, 2026 · resolved Mar 20

This incident has been resolved.

Data Processing Delays - Reporting Tools Affected

none

Dec 11, 2025 · resolved Dec 11

Between 2:11 PM and 2:23 PM Eastern, some customers accessing view.meridiankiosks.com experienced service unavailability. Monitoring alerts triggered an investigation that quickly isolated the issue to an application-level fault affecting request handling for a subset of sessions. Engineering implemented a targeted patch to remediate the fault and restore normal service.

SMS Outage

major

Oct 20, 2025 · resolved Oct 20

This incident has been resolved.

Payment Processing - Potential Service Interruption

major

Oct 9, 2025 · resolved Oct 10

This incident has been resolved.

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