Prompt.io Status Page

Aug 12, 2026 · resolved Aug 12

Resolved: Smart link redirects were temporarily unavailable Some smart links were not redirecting due to an infrastructure issue with our cloud hosting provider. Our team rebuilt the affected components and restored service. All redirects are now working normally. We're adding processes to accelerate the resolution of any similar issues in the future.

Feb 18, 2026 · resolved Feb 18

A subset of users experienced an issue accessing personalized Wallet Card invitation URLs. The issue was isolated to a specific configuration and has been resolved. No data was lost and no other functionality was affected.

Dec 8, 2025 · resolved Dec 8

Maintenance and upgrades are complete.

Aug 28, 2024 · resolved Aug 28

Our upstream provider indicates that normal operational status has returned. We will be crediting customers with affected broadcasts. If you have an affected broadcast, please attempt to retarget the messages that failed with the 35125 error code.

Sep 8, 2023 · resolved Sep 8

The fix has been deployed. All previously sent smart links via broadcast now redirect correctly. Thank you for your patience while the team sorted out this important issue.

Is Prompt.io down right now?

No — Prompt.io is up. All systems operational as of Aug 19, 10:35 PM UTC.

What is Prompt.io's current status?

Prompt.io: All Systems Operational. Alert24 checks Prompt.io's status page continuously and can notify you the moment it changes.

How do I get alerted when Prompt.io goes down?

Alert24 monitors Prompt.io and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.