Current Status
All Systems Operational
Components
Recent Incidents
Outage – Credit Card Acquiring Platform (14:37–14:55 CEST)
noneJun 19, 2026 · resolved Jun 19
We experienced an outage affecting our online credit card services and elevated POS transactions between 14:37 PM and 14:55 PM CEST. During a planned deployment, an issue occurred that impacted our credit card acquiring platform. As a result, transaction processing was temporarily unavailable and transactions failed. Our team identified the issue and restored the service. We are continuing to investigate the root cause and are implementing measures to prevent similar incidents in the future. We apologize for the disruption and any inconvenience caused.
[External] Partial Outage: Bancontact
noneMay 20, 2026 · resolved May 20
We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames: 15:25 -> 15:40 16:55 -> 17:10 During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.
Degraded success rate: Bancontact
minorMar 30, 2026 · resolved Mar 30
This incident has been resolved.
iDEAL: Full disruption due to external outage
criticalMar 25, 2026 · resolved Mar 25
This incident has been resolved.
iDIN Unavailable
noneMar 18, 2026 · resolved Mar 19
The issue with iDIN has been resolved and the service is operating normally.
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