Central 1 Status Page

Oct 15, 2026

Central 1 is testing a fix for an issue affecting AFT transactions in which the due date may shift back by one day after an AFT record is created or modified if the due date is in November or later. Transactions with October due dates are not affected. Our technical teams are currently validating the fix in the QA environment. Once testing is complete, we will implement the fix in production. We will provide an update by Monday, October 19, 2026, at 1:00 p.m. PT (4:00 p.m. ET), or sooner if we have additional information. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Oct 14, 2026 · resolved Oct 14

Central 1 has continued to monitor User Management (UM), EFM, AFT and Wires following the earlier sign-in issue. Services have remained stable and no further issues have been observed. This incident is now considered resolved. If you continue to experience sign-in issues, please contact Central 1 Support. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Oct 14, 2026 · resolved Oct 14

Application login using 2SS (2-Step-Security) may be failing Central 1 is aware that User Management (UM), EFM, AFT and Wires applications may have returned an error message between 2:10 to 2:15 p.m. PT (5:10 to 5:15 p.m. ET). Central 1’s technical teams are monitoring service for stability. If you are continuing to have sign-in errors please contact support. An update will be provided by 4:30 p.m. PT (7:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Oct 14, 2026 · resolved Oct 14

Due to a technical issue, the EMCD (Detailed Transaction Listing) and EMC2 (Daily Detailed Transaction Report - Provincial Central) reports expected on October 14 were delayed and not included in this morning's MERG1014 file. We will include the delayed reports in tomorrow's MERG1015 file and FTP folders (ON). All reports, including EMC1, EMCC, EMCU, ECCX, EMCD, and EMC2, were processed successfully. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Oct 9, 2026 · resolved Oct 9

Interac has confirmed that the e-Transfer service disruption has been resolved and recovery activities are complete. During the recovery period, Central 1 observed a small number of transaction timeouts due to elevated service latency until approximately 10:28 a.m. PT. These issues have since recovered, and services are operating normally. We will continue to monitor the platform; however, this incident is now considered resolved.

Is Central 1 down right now?

No — Central 1 is up. All systems operational as of Oct 18, 1:17 AM UTC.

What is Central 1's current status?

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