Current Status
All Systems Operational
Components
Recent Incidents
Service Incident - Chase Paymentech Salem
minorMay 30, 2026 · resolved May 30
We identified and resolved an issue related to transaction processing on the Chase Paymentech Salem platform. Some customers may have experienced service issues as a result. There were connectivity issues with Chase from 15:15 - 16:00 UTC.
Service Incident
majorMay 18, 2026 · resolved May 18
This incident has been resolved.
ECNX declines
noneApr 21, 2026 · resolved Apr 21
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
CPS Transaction Incident
noneApr 8, 2026 · resolved Apr 8
The issue affecting CPS (Chase Salem/Paymentech) transactions has been resolved. We observed a period where some transactions were declined or experienced timeouts due to a temporary connection issue with CPS. The connection has since stabilized, and transaction processing is operating normally. We will continue to monitor the system to ensure ongoing reliability.
Intermittent Connection Timeouts To Vantiv
minorMar 20, 2026 · resolved Mar 20
We have observed no further errors.
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