Current Status

All Systems Operational

View Npay status page ↗

Components

Payment Backend

Operational

Nets Finland

Operational

Telenor

Operational

Nexi POS API

Operational

CloudPOS

Operational

Worldline

Operational

Terminal management

Operational

Online tools

Operational

Nets Denmark

Operational

STEPS

Operational

Recent Incidents

Nordic acquiring outage

critical

May 21, 2026 · resolved Jun 12

We are closing this incident after an extended monitoring period. Authorizations have remained stable since the recovery reported on 21 May 2026, and we have not observed further merchant impact. A final root cause analysis from the upstream acquiring provider is not available at this time. We apologise for the disruption.

Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring)

none

Jun 5, 2026 · resolved Jun 6

The settlement batches for June 5th were sent as expected, and the system is operating normally.

Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring)

major

Jun 4, 2026 · resolved Jun 5

This incident has been resolved.

Cellular connection issues

minor

Apr 22, 2026 · resolved May 22

This incident has been resolved. We apologize for the inconvenience.

Finland acquiring connection

none

May 19, 2026 · resolved May 20

No further issues observed after root cause was addressed. Issues appeared in 3 waves between 17 and 19 Finland local time on the 19th of May, where part of payments towards Finland acquiring were failing.

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