Current Status

All Systems Operational

View Payments Hub status page ↗

Components

EPX

Operational

Payanywhere

Operational

Merchant Enrollment

Operational

SALIDO - App

Operational

JSON API

Operational

Global (Partner)

Operational

Payments Hub - Merchant Portal

Operational

Inovio Gateway

Operational

SALIDO - Bridge/Web Access

Operational

Virtual Terminal

Operational

Fiserv (Partner)

Operational

Agent Portal & Reporting

Operational

Inovio Customer Portal

Operational

Branded Site

Operational

SALIDO - Reporting

Operational

Funding

Operational

Federal Reserve - Merchant Funding (External)

Operational

SALIDO - Online Ordering

Operational

Traditional API & Secure Checkout

Operational

Terminal Downloads (NAB/EPX)

Operational

Recent Incidents

Service Alert – Visa Funding Discrepancies

minor

Jun 18, 2026 · resolved Jun 18

The issue impacting certain Visa transactions has been identified and corrected. Affected Visa transactions that did not previously settle have now been successfully settled and are scheduled for funding. Due to the banking holiday, funding for impacted transactions is expected to be received on Monday. We apologize for any inconvenience and appreciate your patience while we worked to resolve this matter.

American Express Card Descriptors

none

Jun 18, 2026

We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications. Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available. We apologize for any inconvenience and appreciate your patience.

Funding Delay Notice – Merrick Bank NDF Merchants

minor

Jun 15, 2026 · resolved Jun 16

Issue has been resolved and all funds have been released.

Ingenico Desk/2600 Terminals

minor

May 22, 2026 · resolved Jun 10

This incident has been resolved.

Payanywhere and Payments Hub Intermittent Sign-In Issues

minor

Jun 10, 2026 · resolved Jun 10

All systems are operational. We will continue monitoring performance closely. We appreciate your patience as we worked to resolve the issue.

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