Is Payments Hub down right now?
No — Payments Hub is up. All systems operational as of Aug 19, 10:44 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
EPX Elevated Payment Failure Rates
majorAug 13, 2026 · resolved Aug 13
Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.
Partner Portal: Intermittent Page Load Errors
minorAug 10, 2026 · resolved Aug 10
The issue was identified and resolved. Thank you for your patience.
Payments Hub - Virtual Terminal
minorJul 31, 2026 · resolved Aug 1
A fix has been deployed for adding a customer's physical address during a Virtual Terminal transaction. The workaround is no longer required. We apologize for any inconvenience this may have caused.
Outage Update: Experiencing Delays with Processing and Authorizations
noneJul 17, 2026 · resolved Jul 17
Outage Update: Communication issues between your payment system and the host may have caused duplicate pending authorizations for some cardholders. Our transaction auditor is actively reversing these duplicates to ensure your cardholders' balances are not affected. No action is needed on your part.
Currently Experiencing Delays with Processing and Authorizations
noneJul 17, 2026 · resolved Jul 17
Processing and authorizations are now working normally. Thank you for your patience while we resolved this issue.
Get alerted when Payments Hub goes down
Alert24 monitors Payments Hub and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Payments Hub status — frequently asked questions
Is Payments Hub down right now?
No — Payments Hub is up. All systems operational as of Aug 19, 10:44 PM UTC.
What is Payments Hub's current status?
Payments Hub: All Systems Operational. Alert24 checks Payments Hub's status page continuously and can notify you the moment it changes.
How do I get alerted when Payments Hub goes down?
Alert24 monitors Payments Hub and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
