Current Status
All Systems Operational
Components
Recent Incidents
Service Disruption Notice: Physical Visa Card Production Delayed
noneJun 18, 2026
A fix has been implemented and we are monitoring the results.
Partial Outage – SEPA Instant Transactions
noneJun 9, 2026 · resolved Jun 9
The issue impacting incoming and outgoing SEPA Instant transactions has been fully resolved, and services are operating at normal levels.
ELEVATED ERROR RATES ON MULTIPLE ACCOUNTS API ENDPOINTS
noneMay 24, 2026 · resolved May 24
The incident identified to be impacting multiple API endpoints intermittently between 23:00 CEST and 23:17 CEST on 24.05.2026, resulting in elevated API error rates has been resolved. Services have been monitored in order to ensure that all operations are running within normal service levels. Partner/Customer Impact Resolution: 5XX API error messages are no longer returned from multiple API endpoints across all services and customers will no longer receive error messages in the partner mobile or web applications. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services. The incident has been resolved. No further updates would be provided We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.
Partial Outage – SEPA Instant Transactions
majorMay 19, 2026 · resolved May 19
The rejections involve participants Banks connected to RT1. We would like to confirm that, following monitoring, the outage has been resolved.
Partial Outage for Multiple Cards API Services
majorMay 19, 2026 · resolved May 19
We would like to confirm that, following extensive monitoring, the outage has been fully resolved. A partial outage for Multiple cards services have been identified for creating cards and associated card lifecycle status changes related to cards processing provider. Partner Impact: Anticipated failures related to all cards creation & servicing end-points. Customer Impact: Anticipated failures related to all cards servcing operations. API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/cards We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
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