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Worldline WLOP Status Page

Payments & Finance · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Worldline WLOP status page ↗

Components

Back Office Ogone
Operational
AIRPLUS
Operational
AIB
Operational
Direct Server to server API
Operational
Worldline Fraud expert service
Operational
AliPay
Operational
ANZ Bank
Operational
Direct Client API
Operational
e-Portal
Operational
SMB Merchant Portal
Operational
American Express
Operational
Arkea
Operational
Direct Hosted Payment Pages
Operational
MyPerformance
Operational
Aurora
Operational
Apple Pay
Operational
Direct Hosted Tokenization Pages
Operational
Financial clearing and settlement service (Collect)
Operational
Worldline Batch transaction processing
Operational
Bancontact
Operational

Recent Incidents

Service interruption with Apple Pay

minor

Jun 19, 2026 · resolved Jun 19

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Apple Pay between 17/06/2026 at 12:22 CEST and 19/06/2026 at 12:56 CEST. We confirm that as of 12:56 CEST on 19/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Service with Worldline Global Online Pay restored

none

Jun 18, 2026 · resolved Jun 18

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldline Global Online Pay on 18/06/2026 between 07:22 and 07:25 CEST. We confirm that as of 07:25 CEST on 18/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Worldline payment platform perturbation in the TEST environment

minor

Jun 17, 2026 · resolved Jun 17

You may have experienced perturbations to perform transactions using the Worldline (WLOP) platform in the TEST environment as from 09:26 CEST (17/06/2026). We are pleased to announce that the system returned to normal operating conditions at 10:05 CEST. Please be informed that during this issue, the general transaction flow in the PRODUCTION environment has not been affected and payments are being treated as expected. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

3-D Secure Authentication partially unavailable

none

Jun 15, 2026 · resolved Jun 15

Please be informed that a perturbation impacting 3-D Secure authentication occurred on 15-06-2026 between 02:17 and 03:35 CEST. As a result, during this time frame, some of your customers may have received an error message and their transaction may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure.

Ongoing: Delayed settlements for some acquirers

minor

Jun 9, 2026 · resolved Jun 9

Our systems have detected that the transaction settlement files dated from 08/06/2026 23:59 CEST - 09/06/2026 12:07 CEST have been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 09/06/2026. The proceeds of the transactions involved will be credited to your account 1 day later than usual. We also confirm that the issue has an external responsibility (independent of Worldline).

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