Is Click down right now?
No — Click is up. All systems operational as of Oct 18, 2:17 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
ClickMobile Android: Login Error “The server is unavailable; please try again later”
minorOct 14, 2026 · resolved Oct 16
Dear Customer, We are pleased to inform you that a new version of the ClickMmobile app is now available on the Google Play Store. This release resolves the “The server is unavailable; please try again later.” error that some users experienced. For users enrolled in the beta program: Please unregister from the beta version and allow some time for the production release to become available to your device. Once it appears, you can download and install it from the Play Store. We sincerely apologize for any inconvenience this issue may have caused. Thank you for your patience and understanding. Warm regards, ClickSoftware Support
Service Degradation - FSE
minorSep 24, 2026 · resolved Sep 24
Root Cause Analysis Report for this incident is available here: [RCA - September 24, 2026 - FSE PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-Service-Interruption-S1-Incident-September-24-2026) This link requires login to ClickAccess Customer Community. Please email [support@clicksoftware.com](mailto:support@clicksoftware.com) if you are an existing customer/partner of Click and require assistance accessing our customer community portal.
Service Degradation - ClickSoftware Community Portal
criticalSep 2, 2026 · resolved Sep 2
Dear Customer, We're pleased to inform you that the availability issue affecting the ClickSoftware community portal has now been resolved. You should be able to create new cases and access existing ones as usual. Thank you for your patience and understanding while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to us at cksw-support@salesforce.com. We appreciate your continued trust in our support. Thank you, Salesforce Support
Important Update: Click Field Service Edge - CEM
noneMay 6, 2026 · resolved May 6
Dear Customer, We recently had to rotate our Twilio authentication token due to a security incident. If you access our Twilio account directly, your credentials will need to be updated. Kindly contact us via a new case or through an email at cksw-support@salesforce.com, and we will assist you with the necessary updates. We apologize for any inconvenience caused and appreciate your understanding. Thank You, Click Support
For Awareness: FSE Agents Update
noneApr 4, 2026 · resolved Apr 4
Root Cause Analysis Report for this incident is available here: [RCA - April 4, 2026 - FSE EU PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-Service-Interruption-S1-Incident-April-4-2026) This link requires login to ClickAccess Customer Community. Please email [support@clicksoftware.com](mailto:support@clicksoftware.com) if you are an existing customer/partner of Click and require assistance accessing our customer community portal.
Get alerted when Click goes down
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Click status — frequently asked questions
Is Click down right now?
No — Click is up. All systems operational as of Oct 18, 2:17 AM UTC.
What is Click's current status?
Click: All Systems Operational. Alert24 checks Click's status page continuously and can notify you the moment it changes.
How do I get alerted when Click goes down?
Alert24 monitors Click and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.